Account Settings
QUESTIONS
ANSWERS
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Can I change my hosting plan?
Yes, you can change your hosting plan but only by upgrading it to a higher plan. Hosting plans cannot be changed to lower plans.
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Where can I check my account services? What have I used and what is still available?
There is an Account Usage table in your Control Panel (look on the left side). It shows briefly the services your hosting plan includes - what you have used and what is still available.
For example: You need to know how much traffic you have left for the current month? Just take a brief look at the Account Usage table and you will see the amount of traffic you have used till the present moment displayed in the Used column and the amount of traffic left in the Free column.
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When will my hosting account expire?
The expiration date of your hosting plan can be seen on the first line of the Account Usage table, which is on the left side of the Control Panel.
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How can I renew my hosting plan?
You can renew your hosting plan from the Plan Renewal section of the Control Panel menu. Just complete the steps using the Next and Back navigational buttons. Your hosting plan will be renewed right after the payment process is completed successfully.
If a problem occurs during the renewal process, contact the support by opening a ticket from the Support -> Help Center section of the Control Panel top menu.
Note: If you have ordered any additional services before, via the Upgrade Services menu, you will see a list of all upgrade services below your hosting plan's description. In case you want to renew the additional services as well, you should mark the checkboxes in front of them.
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